Expert phone repairs.
Without leaving home.
Choose your device. Tell us what needs fixing. Send it to our Parramatta team and we’ll repair it and send it back.
Start your repairStart your mail-in repair
A few details now. A clear plan for your repair next.
Ready to send your phone?
Once we confirm your repair, these simple steps help your phone travel safely.
- Back up your dataSave your photos and files. Remove your SIM and memory card. Keep your passcode private.
- Pack it securelyPower the phone off and use protective padding in a sturdy box. Follow our courier instructions.
- Keep your tracking detailsInclude the name and email used for your request. Keep the courier receipt until your phone reaches us.
Your repair questions,
answered.
Can I send any phone model?
We accept enquiries for iPhone, Samsung, Google and other brands. If your model isn’t listed, enter it manually. We’ll confirm whether we can repair it and source the correct part.
Do I pay when I submit this form?
No. This form sends a repair request. Our team confirms the quote, parts and payment arrangements before approved repair work begins.
How does the courier service work?
After reviewing your request, we’ll contact you with sending instructions and arrange the return after repair. Wait for confirmation before posting, and keep your tracking number.
How long will the repair take?
Timing depends on the fault, parts availability and courier transit. We’ll confirm the expected turnaround after reviewing your device and keep you informed of any changes.
What if my battery is damaged?
Do not post a phone with a swollen, leaking, damaged or overheating battery. Let us know first so we can discuss safe transport options.
